Socials

More Info

The iPhone 11 has a water resistance rating of IP68. That means it’s resistant up to two meters for up to 30 minutes. By any standard, that’s pretty impressive.

But water resistant isn’t waterproof. You probably shouldn’t take it scuba diving.

However, accidents happen, and everyone has at some stage dropped their phone in a puddle. If this happens, it’s not a good idea to leave it swimming there, regardless of any water resistance rating.

Needless to say, water is and remains a very bad partner for technology. Water damage can destroy your phone for good, so please be careful.

If you think that your iPhone 11 could be water damaged, follow these steps:

1. Turn off your phone and DO NOT turn it back on, unless you have our go-ahead.
2. If the liquid damage was caused by saltwater, give it a rinse under the tap.
3. Don’t plug it into the charger until the port is completely dry. 3-4 hours in sunlight should be sufficient in our Queensland climate.
4. The quicker you get your water damaged iPhone 11 to us, the higher the chance of repair success. We can even do a basic check FREE of charge at the front desk without opening the phone.

At iMend, we have an 80% success rate of recovering and repairing water damaged phones, but it’s crucial that we get them as soon as possible and that they remain turned off throughout.

The entire process, including diagnosis and cleaning, will take 24 hours. If new parts are required, they will be covered by our 12-month iMend Guarantee.

Call us on 1300 046 363 immediately, and we will do everything we can to save your iPhone 11 from a watery grave.