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The Samsung S10 Plus sure looks like a tall drink of water. That being said, it’s best to not actually put your phone in a drink of water. Sure, it might be IP68 dust/water, but that doesn’t make it completely impervious to liquid damage. And remember – most phone manufacturers’ warranties don’t cover that.

Is this advice too little too late? Oof. Here’s what to do:

1. Turn off your phone and DO NOT turn it back on, unless you have our go-ahead.
2. If the liquid damage was caused by saltwater, give it a rinse under the tap.
3. Don’t plug it into the charger until the port is completely dry. 3-4 hours in sunlight should be sufficient in our Queensland climate.
4. Get your S10 Plus to iMend as in yesterday. The quicker you get it to us, the higher the chance of repair success (up to 80% which is way above industry standard). We can even do a basic check FREE of charge at the front desk without opening the phone.

Cleaning, diagnosis and testing of your Samsung S10 Plus should take about 24 hours, meaning you’ll only go a day without your beloved phone. What’s more, we’ll include a handy 12-month iMend Guarantee with every repair.

All you need to do is get in touch. Phone us at 1300 046 363, request a quote online, or simply pop in to the store today.