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Here’s a fun fact about your Samsung S10e – it doesn’t like getting wet. Yes, yes, it’s IP68 dust/waterproof… but that doesn’t mean you should be putting your S10e in water on purpose!

In fact, we continuously see “water-resistant” phones sustaining liquid damage – something that’s not covered under most phone manufacturer’s warranties.

Reading this with a red face and a wet S10e phone? Don’t despair! iMend can do a basic check FREE of charge at the front desk for liquid without opening the phone. If you can’t get to us immediately, do the following.

1. Switch off your S10e. Don’t switch it back on until the experts say it’s okay.
2. If your phone came in contact with salt water, wash it out under a tap.
3. Don’t plug it into the charger until the port is completely dry – that’s about 3-4 hours in our Queensland climate.

We can repair a water-damaged Samsung S10e within 24 hours about 80% of the time – as long as you follow the above and get the phone to us in short order.

We use only original Samsung parts that come with a 12-month iMend Guarantee. Visit iMend in-store today, ring us on 1300 046 363 or request a quote online.